Protection of Information:

Dunham's values the trust its customers place in the company. Accordingly, Dunham's adheres to the highest ethical standards in gathering, using and safeguarding customer information that is entrusted to the company.

Use and Collection of Customer Information
Dunham's does not rent, sell or exchange information about its customers. Access to information about Dunham's customers is restricted to the Dunham's family of business. Third parties that need access to Dunham's customer information in order to provide operational or other support services to Dunham's must agree to safeguard customer information in strict compliance with Dunham's policy.

Dunham's gathers only the customer information that is needed to administer its business, provide superior service and communicate offers on merchandise and services that Dunham's believes will be of interest to its customers.

Dunham's limits access to customer information to those employees who need it to carry out their business functions. Dunham's educates its employees about Dunham's policies and practices in regard to safeguarding customer information; preventing its unauthorized access, use or disclosure; and, ensuring its proper handling.

Accuracy and Security of Customer Information
Dunham's makes all reasonable efforts to ensure that the customer information it maintains is accurate, timely and secure.

Dunham's will monitor and adopt, as appropriate, new technological developments that are designed to aid in ensuring the accuracy and security of customer information.

Dunham's enforces its policies in regard to gathering, access and use of personal customer information by its employees and authorized third parties.

Personally Identifiable Information
Dunham's World Wide Web sites collect personally identifiable information (such as name, address, telephone number, or e-mail address) from Web site visitors only when visitors voluntarily provide such information to Dunham's. Dunham's Web site visitors who do not want their personally identifiable information collected online are asked not to submit such information to Dunham's.

Dunham's Web site visitors are informed that when they provide Dunham's with personally identifiable information online, that information is kept within the Dunham's family of businesses. Visitors are further informed that, unless specifically stated otherwise, the personally identifiable information may be stored and used by Dunham's to better understand its customers' needs, to improve Dunham's products and services, and to contact customers regarding offers that may be of interest to them.

If Dunham's Web site visitors previously provided their e-mail addresses to Dunham's and would like to have their e-mail addresses removed from Dunham's e-mail mailing lists, Dunham's asks them to send an e-mail message to www.dunhamswellsboro.com/contact_us.php. Dunham's informs such visitors that it will use reasonable efforts to delete their e-mail addresses from its existing files.

Children
Dunham's has no intention of collecting personally identifiable information (name, address, telephone number, or e-mail address) from children (individuals under the age of 13) online and using that information for marketing purposes. Where appropriate, Dunham's will specifically instruct children not to submit such information on Dunham's Web sites.

If a child has provided Dunham's with an e-mail address, Dunham's asks that a parent or guardian of the child contact Dunham's at www.dunhamswellsboro.com/contact_us.php if they would like the e-mail address deleted from Dunham's e-mail mailing lists. Dunham's informs customers that it will use reasonable efforts to delete such e-mail addresses from its existing files.

Personally Identifiable Information Collected Automatically
Dunham's Web Sites may collect information from Web site visitors that is not personally-identifiable, including the visitor's operating system, browser, domain name, and the specific web pages on the Dunham's Web site that are accessed or visited. Dunham's only collects this information in the aggregate, and only uses it to improve Dunham's Web sites.

Information Placed Automatically on Visitors' Computers
Dunham's informs Web site visitors that when they visit Dunham's Web sites, Dunham's may store some information on the visitor's computer in the form of a "cookie" or similar file. These files allow Dunham's to tailor a Website to reflect a customer's listed or historical preferences. Most Web browsers allow Web users to exercise control over such files on their computers by erasing them, blocking them, or notifying the user when such a file is stored. Dunham's Web site visitors are asked to refer to their browser's instructions to learn about those functions.